Monday, January 28, 2019


Locking your car keys inside your vehicle can be an incredibly frustrating and exasperating experience, and it always seems to happen at the most inconvenient moments when you’re rushing to get somewhere important. Fear not, for we’re here to provide you with our top recommendations to not only ease the stress caused by finding yourself in this predicament but also to effectively mitigate the likelihood of it reoccurring down the road. By following these proactive steps, you can save yourself from the hassle and headache of being locked out of your own car.

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Check your surroundings

When you fear you have locked your car keys in the car, don’t panic just yet. First things first, check your surroundings. Do a lap of the car, checking for an unlocked boot, car door or open window. You might be able to use this for entry into the car and the problem can be resolved before panic really sets in. If possible, locate and consult your owner’s manual. This is likely to have advice or contact numbers for this situation. If you cannot obtain the owner’s manual, most can be found online.

Spare key

It is advisable to have more than one key. The best option is to give a second key to a local family member or friend to look after in case of a situation like this. Alternatively, keep a second key securely, either at work or home, as these are likely to be local and the two destinations you drive to most frequently. If you do find yourself in a situation where you have locked your set of keys in the car, you can call upon your trusted family member or friend to bring the spare key to you and gain access to your car and obtain your key.

Getting help

If you cannot easily gain access to your vehicle and do not have a spare key, it is best to call for help rather than try to break into the car. In order to assist the roadside assistance team with helping you, consider these points:

  • Where you are located
  • The make and model of your vehicle
  • Relevant policy numbers
  • Stay safe

    Despite the stressful situation, it is important that you stay safe and minimise risk. You may have found yourself locked out of a car that is parked on a busy road. If this is the case, stand clear of the road and avoid hailing other drivers for help. This may distract them and cause a collision. Instead, it is best to call roadside assistance.

    In an emergency

    If there is a child or pet in the locked vehicle, the key lock-in is considered an emergency. If this is the case, call roadside assistance immediately and they will prioritise your case. Alternatively, call the police or ambulance service, especially if it is a hot day. If you are on your own and help is not coming quickly, it is best to break the side window of your vehicle. Aim for the edge of the window, which is its most vulnerable point and choose the window furthest from your child or pet to minimise the risk of injury by flying glass.

    For more information or advice, please contact us.